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Bookingina

How to Map Bookingina Channel​

  1. Search and choose Bookingina on the Control Panel. bookingina

  2. Go to the Username tab and input your Hotel Id bookingina

  3. Go to the Mapping tab and click Import Room. Note:

    • Clicking Import Room will pull the rate plans from the OTA extranet so they can be mapped to the channel manager.
    • Ensure there is at least one active rate plan on the OTA extranet. bookingina

  4. A popup will appear displaying the active rate plans. Click Update Rateplans to import the data into the channel manager. Note:

    • You can also choose how the channel manager pushes updates to the OTA.
    • If Availability Only is checked, only inventory will be pushed.
    • If Availability Only is not checked, the system will push inventory, prices, and restrictions. bookingina bookingina

  5. After a successful import, a Warning notification will appear. Click Add Mapping to start the mapping process. bookingina

  6. Choose the appropriate OTA rate plan that matches the internal rate plan, then click Update. Note:

    • Ensure that all OTA rate plans are mapped.
    • Any unmapped or unassigned rate plans may result in reservation errors. bookingina

  7. Go to the Settings tab and ensure the button is enabled. bookingina

  8. **Perform an OTA Update from either Monthly Deals or Yearly Deals.

  9. Confirm the update status by checking the log update and verifying on the OTA extranet. bookingina

[!NOTE]

Troubleshooting Bookingina Connection Issues​

Bookingina channel is not visible in the Control Panel

  • This issue usually occurs when the Bookingina channel has not been activated or added in your system.
  • Make sure you have the correct access rights to view channel integrations. If the channel is missing, contact your system administrator or support team to enable it.

Hotel ID is not accepted or shows an error

  • Each property is identified by a unique Hotel ID. If the Hotel ID in your integration settings doesn’t exactly match the one shown in the Bookingina extranet, the connection will fail.
  • Try refreshing the page and re-entering the correct ID.

Import Room does not display any rate plans

  • This typically means that no rate plans have been created in Bookingina, or the system is unable to retrieve them due to an API issue.
  • If they do, try refreshing the connection or re-entering your API credentials.
  • Reload the page and try the import process again.

Popup for Update Rateplans does not appear

  • If the popup window for updating rate plans doesn’t appear, it may be due to a browser issue such as a pop-up blocker.
  • Try disabling the pop-up blocker, clearing the browser cache, or switching to a different browser. Also, ensure that rooms have been imported first, as the popup depends on room data.
  • Ensure your internet connection is stable during the import process.

Warning message appears but Add Mapping does not function

  • Confirm that the imported rate plans are valid and not empty.
  • Try returning to the Mapping tab and clicking Add Mapping again after refreshing.
  • If the issue continues, contact the support team for technical assistance.

Mapped rate plans do not show in the mapping table

  • Double-check that you clicked Update after selecting the internal rate plan.
  • Make sure all required fields were selected during the mapping step.
  • Refresh the page to allow the system to load the updated mapping.

Unable to enable the Settings toggle

  • Ensure that the rate plan mapping process has been completed successfully.
  • The toggle will remain disabled if there are missing or invalid mappings.
  • Revisit the Mapping tab to confirm all required mappings are done.

OTA Update does not reflect on Dida Travel extranet

  • Perform the OTA Update again using Monthly Deals or Yearly Deals.
  • Check the log update section for confirmation of a successful push.
  • Log in to the Dida Travel extranet to verify if the changes have taken effect.