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Room Allocation

This feature allows you to control how many units of each room type and rate plan are allocated to a specific OTA.

How to Set Room Allocation​

  1. Go to the Room Allocation section.

  2. Locate the room type and associated rate plan you wish to configure.

  3. In the Allocated Units column, select the number of units you want to allocate to the OTA. Example: If you have a room type with 10 units and want to allocate only 4 units to Booking.com, select 4 under the Allocated Units column and click Update.

    Note: This feature is disabled by default. To activate Room Allocation, please contact Bookandlink Support. room-allocation

[!NOTE]

Troubleshooting Room Allocation Issues​

"Update" button is not visible

  • The Room Allocation feature may be disabled for your property.
  • Please contact Bookandlink Support to request activation.

Allocated units cannot be changed or edited

  • Make sure the Room Allocation feature has been activated.
  • Refresh the page and try again after activation.

Changes to allocation do not reflect on OTA

  • Ensure you clicked the Update button after setting the allocated units.
  • Verify that the OTA is properly connected and mapped.
  • Try performing an OTA Update from the relevant section (e.g., Monthly Deals or Yearly Deals).

Number of allocated units resets after saving

  • This may occur if there is a sync delay with the OTA.
  • Wait a few moments and refresh the page to check if the changes persist.
  • Reapply the allocation and click Update again if needed.

Incorrect room type or rate plan shown

  • Confirm that the mapping between internal room types/rate plans and the OTA is complete.
  • Go to the Mapping section and verify that each rate plan is properly assigned.