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Booking List

Search by Criteria​

Search Reservation from Booking List base on Sample : How To Search Reservation from Booking List Search By : Guest Name Input the guest name on the empty box "Guest Name" then click search Search By : Date Type Select Type : Created, Arrival or Departure Select range date "from" and "to" then click search For more specific search you can click "Advance Filter"

search-by-criteria

How to Import Reservation​

Import Reservation using Import Reservation Template Download and save import reservation Template then follow the guidelines Note : please make sure upload the correct format (Ms.Excel file) Suggested please upload few reservations first if succeess you may continue the rest of reservations Once done import the Excel file by click "choose file"

import-booking

Error Mapping​

error-mapping

Sometimes you will find that reservations entered into the channel manager are in error. This is caused by imperfect mapping on the control panel. Please note that reservations entered in an error state will not reduce availability

For solved this issue please follow guidance below, error-mapping

  1. Click on text Error Mapping error-mapping

  2. Select the rooms and then save

    Notes :

    • You need to know the exact room booked by the guest by looking at the original OTA voucher or by checking the extranet
    • After assign the reservation, please check again your mapping and assigment from menu Control Panel to to avoid the same error in the future. click here for mapping article