"Eye" icon: This is the purpose for seeing details of each review.
See Details of the review
Click the "Eye" icon to see the review in detail.
Badge for Replied Review
You can see a replied badge if the review has already been replied to.
Review Detail
In Review Detail, you can find details such as:
Rating
Rating based on category, if any.
Public Review
Private review, if any.
Positive Reviews, if any.
Negative review, if any.
Reply-form reviews are available for some channels like Airbnb and Booking.com. Other channels may require you to visit each channel and reply from there.