1. Click Create Reservation on Booking Chart Header
2. Fill the registration form
3. Click Add Reservation
Notes :
Please double check all detail already fill correctly
Click Show Rate if you want to change the price
How to Create Room Maintenance
1. Click Room Maintenance on Booking Chart Header
2. Choose period (check in - check out)
3. Click Add Reservation
How to Create Group Booking
Step 1.
1. Click Create Group on Booking Chart Header
2. Fill the detail
3. Click Create Group
Step 2.
1. Click Block Calender tab
2. Choose Room Type, Check In, Check Out, Rateplans and Number of Room
3. Click Search
Step 3.
1. After that, if the room you are looking for is available it will appear as shown in the picture
2. You can change price by manual input
3. Click Block Those Dates
Step 4.
1. Click Select then click Confirm to change status your group booking
2. After that please refresh your browser
Notes :
Please make sure all Booking status changes to Confirmed and Status changes to Picked up
booking status Unconfirmed, has not blocked the room on the calendar or has not reduced the inventory
How to Edit Reservation
Step 1.
1. Click on the reservation you want to edit
2. Click Edit Reservation
Step 2.
1. You can edit the reservation such as Invoice/Registration Form, Guest Detail, Comment, Extra, Payments, Credit Card, Send Email, Uploads and Audit
2. Click Update Reservation when you have finished editing
Notes :
You can check history the reservation from Audit tab
Credit card tab only enable if using Payku Service
We suggest do not edit reservation that coming from Online Travel Agent
How to Add Payment
Step 1.
1. Click on the reservation you want to Add Payment
2. Click Add Payment
Step 2.
1. Choose Payment Type
2. Fill the Payment Amount
3. Click Add Payment
4. Click Update Reservation when you have finished and Refresh
Notes :
Please when fill Payment Amount No currency, No separator for thousands, or any special character and please use dot '.' for decimal
Add Payment also can be accses from Edit Reservation
How to Add Extra
Step 1.
1. Click on the reservation you want to Add Extra
2. Click Add Extra
Step 2.
1. Click Add
2. Click Select to choose the item or you can fill manual by typing in the Extra Charge box
3. Please double check QTY,Amount and Total
4. Click Update Reservation when you have finished and Refresh
Notes :
Add Extra also can be accses from Edit Reservation
How to Add Comment
Step 1.
1. Click on the reservation you want to Add Comment
2. Click Add Comment
Step 2.
1. Please enter the desired comments
2. Change Color Display functions to change the color display of reservations on the Booking Chart
3. If you check Late Checkout, the reservation will be marked with a star icon on the Booking Chart
4. Click Update Reservation when you have finished and Refresh
Notes :
Private Comments will appear on the Front Office System booking list with a red question mark
Guest Comments will appear on the Front Office System booking list with a orange question mark
Add Comment also can be accses from Edit Reservation
How to Change Status
Step 1.
1. Click on the reservation you want to Change Status
2. Click Change Status
Step 2.
1. Select the status you want
Check In : reservation will be marked with a green circle on the booking chart
Check Out : reservation will be marked with a red circle on the booking chart
No Show : he reservation will be marked as transparent on the booking chart
Early Checked Out : reservation will be marked with a red circle on the booking chart and will unassign
Early Checked Out+ Update Availability : reservation will be marked with a red circle on the booking chart and will unassign also inventory will be update
2. Click Update Status when you have finished
Notes :
Change Status also can be accses from Edit Reservation or by Right Click on reservation that you want to change
Early Checked Out can only be done on the 1st day from the checked out date (H-1 checked out date)